Refund Policy
Cancellation and Refund Policies
As for every online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you purchase a training course with Ethical Hackers Academy, you adhere to our Privacy Policy and Terms and Conditions and the following points.
- Refunds applicable only within 5 days of enrollment. We are following 5 days refund policy. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange since we provide a download access to all the course materials for online learning.
- I f you enroll the same course 2 times, you will be eligible for the full refund for 1 course.
- We have 2 days refund policy for Membership packages since we provide unlimited access to the students who can watch and download any courses on this portal. If you aren't sure you'll want to complete the entire Membership, we recommend you pay by course.
- No refund will be given and access will be disabled, If anytime found course is been shared with others / multiple users or intention of course purchase is to copy the material/ Content and account will be blocked at the same time.
- If all course content was downloaded before the refund was requested, the refund request may be rejected.
- Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.
- You cannot get a refund for if you've already earned a Course Certificate for any course in the membership.
- Please reach us to refunds@ethicalhacksacademy.com for any refund related queries.
- All the refund related queries will be replied back with 24hrs and the eligible refunds will be processed from our end within 48hrs.
Late or missing refunds (if applicable)
- If you’re enrolled via PayPal, full refund will be initiated if you’re eligible for the refund with above terms and condition.
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@elearnprogramming.com